In order to be eligible for a refund in postage, you must use the First or Second Class "Signed For" delivery method provided by Royal Mail.
If we wish you to return the item, please send it (using First or Second Class Signed For delivery option only) to the following address within 7 days: We will investigate the damage based on the available proof and decide if we want the item to be returned to us or not.
Proof of purchase & proof of damage (photographic) must be available on our request!
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If the product you receive is damaged please notify us by email ( within 24 hours of receipt and we will be happy to replace it for you or give you a full refund of the damaged item. We highly recommend that proof of posting is obtained and that adequate insurance is purchased to cover the items being returned. Unfortunately we cannot accept responsibility for items lost in transit. We regret that we are unable to refund postage if any other delivery methods are used (e.g. We will be happy to replace the incorrect item for you or give you a full refund of the wrong item. Please contact us by email ( and advises that you have received the wrong item within 24 hours of goods being received and return the item (using First or Second Class Signed For delivery option only) to the following address within 7 days: If an item(s) is received in error, you may return the product providing that the returned product is unused, in its original unopened packaging, any labels still attached and otherwise in a condition enabling us to sell the product as new. Please ensure that your details are enclosed so that we can match the item to your records. We advise you to use the First or Second Class "Signed For" delivery method provided by Royal Mail. The cost of return postage of the goods will be at the customer expense. We will not refund postage fees for items that are returned due to a change of heart. Please remember it can take some time for your bank or credit card company to process and post the refund too. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. To start a return, please contact us by email ( to inform us that you wish to return the goods and detail the returned items. No other costs can be charged to the customer however the company can claim the return of the expenses arisen from not proper use.Īfter receiving the returned order Le Noir The Luxury Nail Brand LTD will transfer the amount of the order to the customer’s bank account in 30 days. The Customer have 28 days to return the order after receiving it. In this case the customer have to send back the order and pay the cost of the return delivery. The customer has the right to withdraw the order in 14 working days after receiving the order without any specified reason if the item is unused, in its original unopened packaging, any labels still attached and otherwise in a condition enabling us to sell the product as new. These terms do not affect your statutory rights.
As part of our commitment to customer service, we aim to keep these instances to a minimum and the process as simple as possible. We believe that you will be amazed and satisfied with the products you purchase but understand that there may be an occasion where you feel it necessary to return an item. MSDS Art Gel by Diana Vig -Carmine Red (pdf) MSDS Art Gel by Diana Vig -Neon Green (pdf) MSDS Art Gel by Diana Vig -Neon Pink (pdf) MSDS Art Gel by Diana Vig -Neon Blue (pdf) MSDS Art Gel by Diana Vig -Neon Coral (pdf) MSDS Art Gel by Diana Vig -Neon Fuchsia (pdf) MSDS Art Gel by Diana Vig -Neon Peach (pdf) MSDS Art Gel by Diana Vig -Neon Yellow (pdf) MSDS Transfer Printing Foil Gel Clear (pdf) MSDS Maxi Storng Base Gel Dark Cover (pdf) MSDS Maxi Storng Base Gel Pink Cover (pdf) MSDS Maxi Storng Base Gel Baby Pink Cover (pdf)
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